Shipping Methods and Lead-time
We offer the following shipping services, powered by FastShip
(cross border logistic for e-commerce)
- Express Delivery takes 3-5 days
- Standard Delivery takes 7- 10 days
Shipping costs are calculated based on total gross weight or volumetric weight of your order. For all Express services, price will step up every 500 gram. So, to get the optimum shipping costs, you may combine your order to reach the optimum weight.
All shipping are insured by our company. If it is lost, we will resend or issue a full refund.
Import Taxes and Customs
For big order, you may be required to pay taxes and/or custom duties in your country. The price on our website does not included taxes/duties at your country.
Packing and Handling
All in-stock orders are dispatched within 24 hours (except Saturday and Sunday) after payment verified and cleared. For made-to-order, it will be shipped after production which normally 1-2 weeks.
We may split your order to packages based on the following conditions:
- The total weights are too large. So, we need to split each package to appropriate weight recommended by shipping agents
- Some of your item is in the process of making while the other items in your order are in-stock. We may ship the in-stock items beforehand.